EVLV Privacy Commitment

Effective Date: April 30, 2026
Last Updated: April 30, 2026

EVLV (“EVLV,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information when you use the EVLV mobile application, website, products, services, features, and related tools collectively referred to as the “Service.”

By using EVLV, you agree to the collection and use of information described in this Privacy Policy. If you do not agree, do not use EVLV.

1. Who We Are

EVLV is a fitness, nutrition, supplementation, recovery, mindset, and self-improvement platform designed to help users track habits, generate plans, review progress, and receive personalized guidance through app features and AI-assisted tools.

For questions about this Privacy Policy, contact us at:

Email: [support@evlvapp.com]
Website: [https://evlvapp.com]

2. Information We Collect

We collect information you provide directly, information generated through your use of EVLV, and information from third-party services you choose to connect.

A. Account Information

When you create or use an EVLV account, we may collect:

  • Email address
  • Login provider, such as Apple, Google, or email
  • User ID or account identifier
  • Display name or first name, if provided
  • Account creation date
  • Login and authentication information
  • Subscription or entitlement status, if applicable

We do not ask for more account information than needed to operate your account and personalize your experience.

B. Profile and Onboarding Information

To personalize your EVLV experience, we may collect information such as:

  • Age
  • Sex
  • Height
  • Weight
  • Fitness goals
  • Training experience
  • Training schedule
  • Equipment access
  • Injuries, limitations, or preferences you choose to provide
  • Nutrition goals
  • Supplement preferences
  • Recovery, sleep, mindset, or lifestyle preferences
  • Other information you choose to enter into your profile or pillar setup

This information helps EVLV generate and personalize plans, insights, tracking, and AI-assisted guidance.

C. Fitness, Nutrition, Supplement, and Wellness Data

When you use EVLV, you may enter or generate data such as:

  • Workout plans
  • Completed workouts
  • Exercises, sets, reps, weights, volume, and performance logs
  • Nutrition targets
  • Meal plans
  • Food entries
  • Calories, protein, carbohydrates, fats, and other nutrition details
  • Supplement routines
  • Recovery routines
  • Optimization protocols
  • Mindset habits
  • Daily scores
  • Pillar scores
  • Check-ins
  • Progress notes
  • Weight history
  • Habit completion
  • Streaks, adherence, and progress trends

EVLV uses this information to provide tracking, insights, summaries, progress views, and personalized recommendations.

D. AI Inputs and Generated Content

EVLV may include AI-assisted features, including EVO.

When you use AI features, we may collect and process:

  • Prompts, questions, or instructions you submit
  • Profile information needed to personalize responses
  • Pillar profile information
  • Training, nutrition, supplement, optimization, mindset, and check-in data relevant to the request
  • AI-generated plans, summaries, insights, and recommendations
  • Feedback or corrections you provide

AI-generated content may be stored in your account so EVLV can display your plans, improve continuity, and personalize future experiences.

E. Device, App, and Usage Information

We may collect technical and usage information, including:

  • Device type
  • Operating system
  • App version
  • Language and region settings
  • Log data
  • Crash reports
  • Performance data
  • Feature usage
  • Screens viewed
  • Error messages
  • Sync status
  • Last sync timestamp
  • Approximate location derived from device or network settings, if needed for service operation or analytics

This information helps us maintain, secure, debug, and improve EVLV.

F. Payment and Subscription Information

If EVLV offers paid plans, subscriptions, trials, or in-app purchases, payment processing may be handled by third-party platforms such as Apple, Google, Stripe, or another payment provider.

We may receive limited billing-related information, such as:

  • Subscription status
  • Plan type
  • Renewal status
  • Trial status
  • Purchase date
  • Expiration date
  • Entitlement status
  • Transaction identifiers

We do not directly collect or store your full payment card number when payment is processed by a third-party platform.

G. Information from Third-Party Services

If you choose to connect EVLV with third-party services, we may receive information from those services depending on your permissions.

Examples may include:

  • Authentication providers, such as Apple or Google
  • Nutrition databases
  • Wearable devices or health platforms, if added in the future
  • App stores or subscription providers
  • Analytics, crash reporting, or cloud service providers

You can manage third-party permissions through the relevant third-party service or device settings.

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Authenticate your login
  • Generate personalized training, nutrition, supplement, optimization, and mindset plans
  • Provide AI-assisted guidance through EVO
  • Track workouts, meals, supplements, habits, check-ins, and progress
  • Calculate scores, streaks, trends, summaries, and insights
  • Sync and back up your data
  • Personalize your app experience
  • Improve app performance, reliability, and design
  • Provide customer support
  • Manage subscriptions and entitlements
  • Detect, prevent, and address fraud, abuse, security issues, or technical problems
  • Comply with legal obligations
  • Communicate important updates about the Service
  • Develop and improve EVLV features

We do not use your personal information to make medical diagnoses or provide medical treatment.

4. AI Processing

EVLV may use third-party AI providers to process certain information and generate responses, plans, summaries, and insights.

When you use AI features, relevant information may be sent to an AI provider to generate the requested output. This may include information such as your goals, preferences, profile details, training data, nutrition data, supplement data, check-ins, or other app data needed to provide the feature.

We aim to send only the information needed for the AI feature to work properly.

AI-generated content may be inaccurate, incomplete, or inappropriate for your specific situation. You should review AI-generated guidance before relying on it.

Do not submit sensitive information into EVLV that you do not want processed as part of AI-assisted features.

5. Health and Wellness Information

EVLV may process information that relates to fitness, nutrition, supplements, recovery, lifestyle, and wellness.

EVLV is not a medical device, healthcare provider, or emergency service. EVLV does not provide medical advice, diagnosis, treatment, or emergency assistance.

You are responsible for deciding whether any plan, recommendation, supplement, exercise, nutrition target, or wellness practice is appropriate for you. Consult a qualified professional before making health-related decisions, especially if you have a medical condition, injury, are taking medication, are pregnant, or have specific health concerns.

6. How We Share Information

We do not sell your personal information.

We may share information in the following limited situations:

A. Service Providers

We may share information with service providers who help us operate EVLV, such as:

  • Cloud hosting providers
  • Database providers
  • Authentication providers
  • AI providers
  • Analytics providers
  • Crash reporting providers
  • Customer support tools
  • Payment or subscription processors
  • Email or communication providers

These providers are only allowed to use information as needed to provide services to us.

B. App Stores and Payment Providers

If you make purchases through Apple, Google, Stripe, or another payment platform, your billing relationship may be with that provider. We may receive purchase or subscription status information needed to unlock paid features.

C. Legal, Safety, and Security Reasons

We may disclose information if we believe it is reasonably necessary to:

  • Comply with laws, regulations, legal processes, or government requests
  • Enforce our Terms of Service
  • Protect the rights, safety, or property of EVLV, users, or others
  • Detect, prevent, or address fraud, abuse, security, or technical issues
  • Respond to emergencies or potential harm where legally appropriate

D. Business Transfers

If EVLV is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, user information may be transferred as part of that transaction, subject to applicable law.

E. With Your Consent

We may share information with third parties when you direct us to do so or give us permission.

7. Data Storage and Security

EVLV may store data locally on your device and may sync or back up data to cloud systems connected to your account.

We use reasonable administrative, technical, and organizational safeguards to help protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no system is completely secure. We cannot guarantee that information will never be lost, accessed, altered, or disclosed.

You are responsible for keeping your device, account, and login credentials secure.

8. Local-First Data and Sync

EVLV may save certain data locally on your device first to improve speed, responsiveness, and offline usability.

When connected, EVLV may sync or back up data to your account.

This means some data may exist:

  • On your device
  • In your EVLV account
  • In cloud databases or backup systems
  • In service provider systems used to operate EVLV

If you delete the app from your device, local data may be removed. If your data has synced to your account, it may still be available when you log in again unless you delete your account or request deletion.

9. Data Retention

We keep information for as long as needed to:

  • Provide the Service
  • Maintain your account
  • Sync and back up data
  • Provide customer support
  • Improve EVLV
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Prevent fraud, abuse, or security issues

If you delete your account or request deletion, we will delete or de-identify personal information where required by law, unless we need to retain certain information for legal, security, fraud prevention, backup, or legitimate business purposes.

Some information may remain in backups for a limited period before being deleted according to our backup retention practices.

10. Your Privacy Choices

Depending on your location and applicable law, you may have rights to:

  • Access the personal information we have about you
  • Correct inaccurate information
  • Delete your information
  • Export or receive a copy of your information
  • Object to certain processing
  • Restrict certain processing
  • Withdraw consent where processing is based on consent
  • Manage communications
  • Close your account

To make a request, contact:

[support@evlvapp.com]

We may need to verify your identity before completing certain requests.

11. Account Deletion

You may request deletion of your account through the app, if available, or by contacting:

[support@evlvapp.com]

Deleting your account may permanently remove your account information, profile data, plans, logs, check-ins, and other EVLV data.

Some information may be retained where required or permitted by law, including for security, fraud prevention, dispute resolution, backup, or legal compliance.

12. Children and Teens

EVLV is not intended for children under 13.

You must be at least 13 years old to use EVLV. If you are under the age of majority where you live, you should use EVLV only with permission from a parent or legal guardian.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete it.

Parents or guardians who believe a child under 13 has provided information to EVLV may contact us at:

[support@evlvapp.com]

13. International Users

EVLV may be operated from Canada or other countries, and our service providers may process information in Canada, the United States, or other locations.

By using EVLV, you understand that your information may be transferred to, stored in, or processed in countries that may have different privacy laws than your country of residence.

Where required, we use appropriate safeguards for international data transfers.

14. Cookies and Similar Technologies

If you use the EVLV website, we may use cookies or similar technologies to:

  • Operate the website
  • Remember preferences
  • Understand website usage
  • Improve performance
  • Support analytics
  • Help secure the website

You can manage cookies through your browser settings.

The EVLV mobile app may use similar technologies, local storage, device identifiers, or app analytics tools to operate and improve the Service.

15. Analytics and Performance Tools

We may use analytics and performance tools to understand how EVLV is used, improve features, identify bugs, and measure app performance.

These tools may collect technical information such as device type, app version, screens viewed, interactions, crash reports, performance events, and approximate region.

We use this information to improve EVLV and maintain a stable experience.

16. Marketing Communications

We may send service-related messages, such as account notices, security alerts, policy updates, or subscription information.

If we send marketing emails or promotional messages, you may unsubscribe using the instructions in those messages.

You may still receive non-promotional messages necessary to operate your account or provide the Service.

17. Third-Party Links

EVLV may contain links to third-party websites, services, app stores, payment platforms, or resources.

We are not responsible for the privacy practices, content, policies, or security of third-party services.

You should review the privacy policies of any third-party service you use.

18. Do Not Track

Some browsers offer “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, EVLV may not respond to them.

We may update this section if standards or legal requirements change.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If changes are material, we may notify you through the app, website, email, or other reasonable methods.

The “Last Updated” date above shows when this Privacy Policy was most recently changed.

Your continued use of EVLV after the updated Privacy Policy takes effect means you acknowledge the updated policy.

20. Contact Us

For questions, requests, or concerns about this Privacy Policy or your information, contact:

EVLV Support
Email: [support@evlvapp.com]
Website: [https://evlvapp.com]

Contact Us with Inquiries

For questions or concerns regarding our privacy policy, reach out below.
Email: support@evlvapp.com

Downloads for Your Privacy Rights

Explore resources and guides regarding your privacy rights and how we protect your data. These files offer insights into our commitment to your privacy and help you understand your rights as a user.

Privacy Rights Overview
Data Protection Guidelines
User Consent and Data Usage